Terms & Condition

Last Updated: March 2026

1. INTRODUCTION

Welcome to Palaava (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access and use of the Palaava platform, including our mobile apps, website, and services (“Services”). By using Palaava, you agree to these Terms. If you do not agree, please stop using the platform.

2. ELIGIBILITY AND REGISTRATION

To use Palaava, you must

  • Be at least 18 years old.
  • Have the legal capacity to enter into agreements.
  • Provide accurate information when creating an account.

3. USER ACCOUNTS

  • Users must create an account to access key features.
  • You are responsible for maintaining the confidentiality of your login details.
  • You must notify us immediately if you suspect unauthorized access.

4. USE OF THE PLATFORM

You agree not to:

  • Misuse or attempt to hack the platform.
  • Upload harmful, fraudulent, or misleading content.
  • Impersonate another person.
  • Use Palaava for illegal activities.

We may suspend or terminate your account if you violate these Terms.

5. DISPUTE MANAGEMENT

Palaava helps users manage, track, and record disputes.

  • We do not guarantee the outcome of any dispute.
  • We do not provide legal advice.
  • Users are responsible for the accuracy of the information they submit.

6. PAYMENTS(If Applicable)

If the platform introduces paid features:

  • Fees will be clearly indicated before payment
  • Payments are non-refundable unless stated otherwise.
  • We may update pricing with prior notice.

7. INTELLECTUAL PROPERTY

All content, design, branding, trademarks, graphics, and software belong to Palaava. You may not copy, modify, or distribute our content without permission.

8. THIRD PARTY SERVICES

Palaava may integrate with third-party apps, APIs, or payment gateways. We are not responsible for the behaviour or policies of third-party services.

9. LIMITATION OF LIABILITY

Palaava is provided “as is” and “as available”. We are not liable for:

  • Lost data
  • Service interruptions
  • User-generated content
  • Disputes between users and third parties

Our total liability will not exceed the amount you paid for the service in the last 3 months.

10. TERMINATION

We may suspend or terminate your account if:

  • You violate these Terms
  • You misuse the platform.
  • We detect suspicious or harmful behavior

You may stop using the platform at any time.

11. UPDATES TO TERMS

We may modify these Terms when necessary. Updates will be posted on the platform. Continued use means you accept the changes.

11. CONTACT INFORMATION

For questions about these Terms of Service, contact us: Email address: support@palaava.com